Senior Vice President, Customer Services

FCS Financial   Jefferson City, MO   Full-time     Call Center / Customer Service
Posted on May 17, 2023
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Have you been preparing for a Senior Leadership level role with a growing financial institution? If so, don’t miss the opportunity to join our high-quality team and major agricultural lending cooperative!

FCS Financial is looking for a customer service focused individual that has the ability and desire to lead our statewide customer services teams.

The Senior Vice President, Customer Services leads the Association’s customer services teams, marketplace process improvement initiatives, and co-chairs the associations project team. The incumbent is part of the Senior Leadership Team and works closely with the Chief Marketplace Officer and leadership team to help execute the Association mission and business plan objectives. Expert knowledge in agricultural lending practices, delivery of excellent customer service, project management and proven leadership ability is required.

A bachelor’s degree in business, agribusiness management, or related field; 5 years of customer service leadership experience; is desired.

FCS Financial’s Central Office located in Jefferson City is the preferred location however, all other FCS Branch locations will be considered based on the candidates’ qualifications and needs. A combination of a remote and in office work arrangements will be considered as long as the candidate lives within FCS Financial’s Loan Servicing Area.


Cover letters and resumes can be submitted through our online application system by clicking the APPLY button. Additional details and instructions are available on our Careers page or by calling 573-636-7809 x 2130. This position is open until filled.  FCS Financial is a member of the Farm Credit System.


Pre-employment background check required. EOE M/F/D/V